F.A.Q. The To Be At app, by Pilar
I didn't recieve an invitation for the app. What should I do?
Please check your email if you've recieved an email from info@mypilar.com. Also check your spam folder.
Still nothing, or is your invitation no longer valid? Contact us by sending an email to westerpark@tobe.at
I did receive the invitation, but it doesn't work. What should I do?
Please check if your mobile phone number is entered correctly. Always start with + followed with your country code.
For instance, if you have a Dutch number, +316........
Still doesn't work? Contact us by sending an email to westerpark@tobe.at
Why do I need the app?
You need the app to book a time slot for the key transfer, and to book slots for exclusive right to the elevator. Also, you can apply for several utilities, like electricity and internet.
The To Be At app is our preferred channel of communication. After moving, you use the app to contact your Tenant Ambassador, and request service repairs.
Updated on: 21/09/2024
Thank you!